| Services | STANDARD | PREMIUM
|
PLATINUM
|
|---|---|---|---|
| NO HIDDEN FEES | |||
| UPFRONT PRICING — NO HIDDEN FEES | 7.9% of Monthly Rent Collected Min $1,000 |
9.9% of Monthly Rent Collected Multi-property discounts available |
11.9% of Monthly Rent Collected or $249 (per unit) minimum Multi-property discounts available |
| New Tenant Placement/Leasing Fee | 100% of full month's rent | 75% of full month's rent 6 Month Tenant Guarantee |
50% of full month's rent 12 Month Tenant Guarantee |
| PROFESSIONAL LEASING SYSTEM | |||
| Professional Rental Price Analysis Market Rent Study to determine the home’s competitive status in today’s market. This insight allows us to maximize your revenue and fill vacancies faster. |
Included | Included | Included |
| Tenant Convenient Showing Scheduling System Renting in today's market, you need to focus on convenience for the tenant. Our showing scheduling system allows tenants to pick the day and time that is convenient for them to see the property to get your property rented faster. Talk to us further about how this process works. |
Included | Included | Included |
| Extensive Advertising on 20+ websites Advertising on the Internet and other local/national media at no cost to you to help you rent your home faster. Start making money sooner |
Included | Included | Included |
| Quality Property Photos Qualify photos help to show your property and rent it quicker |
Included | Included | Included |
| Comprehensive Tenant Screening with 30- Step Screening Process Rental application processing (thorough tenant screening) for all residents 18 years of age or older. Enabling us to place the highest quality residents quickly |
Included | Included | Included |
| Pet screening on all new tenants with cats or dogs 70% of households have pets, so allowing pets in your property makes good business sense. To help manage the risk of allowing pets, we screen the tenant's household pets and help validate assistance animals by generating a Pet Profile based on pet specific information such as breed, pictures, weight, vaccination records, and behaviors. |
Included | Included | Included |
| Comprehensive Owner Updates We send out weekly updates to you on the status of your rental during the lease up process |
Included | Included | Included |
| Lease Preparation with Fast Digital Lease signing We use an extenstive custom lease based on over 30 years of experience. We make it easy for your tenant with online digital signing and lease orientation |
Included | Included | Included |
| Tenant Guarantee for 12 months Although we do comprehensive screening on every tenant, bad things can happen to good tenants. If for any reason your tenant has to break their lease, we will release the property for no charge |
- | - | Included |
| Move-In evaluation including detailed report and photos | Included | Included | Included |
| PROFESSIONAL MANAGEMENT | |||
| Initial Property Set Up If the property is turned over to us with current tenants, there is a lot that needs to happen in order to get that tenant set up in our system. We need all the lease data and ledger information including outstanding charges. We need move in condition reports, pending maintenance requests and possibly pending eviciton actions that all need to be set up and tracked. |
$250 If currently Tenant Occupied | $250 If currently Tenant Occupied | Included |
| Collect rent faster with online payment options Modern residents expect easy, online payment options. We give residents three convenient ways to pay (Electronic pay, credit card or check). |
Included | Included | Included |
| Electronic Deposits of rent proceeds You will be paid faster and more securely. Owner disbursements made by the 15th day of each month. Deposit funds directly into your bank account. No more waiting for a check in the mail. |
Included | Included | Included |
| Utility Coordination We use a specialize service which gets the property utilities chanaged into the tenant's name quickly at the start of the lease |
- | Included | Included |
| 24/7 Emergency Hotline Being accessible for tenants when they have a maintenance issue is key to keeping your tenants long term. Our 24 hour maintenance service makes it esay for tenants to inform us of issues 24 hrs a day |
- | Included | Included |
| Property Turnover This is a point of difference you won’t generally find with other Property management companies. We have systems in place to turn your property within 24 hours of when your tenant moved out. This means less vacancy and therefore, more rental income for you |
- | Included | Included |
| Enhanced Owner Portal Convenient On-line owner portal to access your financial information and property documents from your computer or smart phone |
- | Included | Included |
| Monthly and End of the Year Financial Reports Each month, you will be getting a copy of that month's statement of all the income and expenses for the property. This report has a running YTD total so you know where you are at financially with the property at all times. The year end report has all the informaiton you or your accountant will need for tax information for the property |
- | Included | Included |
| Year in statement and 1099 Preparation | - | $50 | Included |
| Eviction Protection | - | $19 per month | Included |
| Security Deposit Reconciliation | - | Included | Included |
| Lease Renewal Fee | N/A | $200 | Included |
| Annual Property Evaluation w/Pictures Included | N/A | Included | Included |
| Biannual Evaluation Report Two property evaluations per year |
- | - | Included |
| OUR GUARANTEES | |||
| 90 Day Money Back Guarantee If you are not happy with our services for any reason, we will refund the management fee collected |
- | Included | Included |
| Response Guarantee Your satisfaction with our service is important to us. If you're not happy, we're not happy. Let us know and we'll refund you that month's management fee. |
- | Included | Included |
| Cancellation Guarantee We just don't charge a cancellation fee Period. You can cancel at any time without charge |
- | Included | Included |
| OPTIONAL SERVICES | |||
| Quarterly Property Evaluation Reports | $49 per report | $49 per report | $49 per report |
Here at Royal Palm, we believe no property owner should have to settle for substandard service. That’s why we gladly match any competitor’s price for equivalent services (see the complete Price Match Guarantee terms below). While it may seem every property manager makes similar promises, the protection of your investment depends on asking specific questions to determine how they plan on keeping those commitments. Make sure you protect yourself by always asking the questions below before you decide whom you will trust with your investment.
