Resident Benefits Package:

Resident Benefits Package

At Royal Palm Property Management there is an additional fee of $45.00 per month charged to our residents for the Resident Benefits Package.  The Resident Benefits Package is included with ALL lease agreements under Royal Palm Property Management.  This package includes but is not limited to:  

Filter Delivery Program: HVAC filters will be delivered to the property approximately every 90 days under the Filter Delivery Program. Tenant shall properly install the filter that is provided within two (2) days of receipt. Tenant hereby acknowledges that the filters will be dated and subject to inspection by Landlord upon reasonable notice to verify replacement has been timely made. If at any time Tenant is unable to properly or timely install a filter, Tenant shall immediately notify the Manager in writing. Tenant’s failure to properly and timely replace the filters is a material breach of this agreement and is considered neglect or misuse by the Tenant per of the lease. 

Resident Liability Insurance: Royal Palm has procured and instituted a master tenants policy that is included in the Resident Benefits Package.  Enrollment in this program waives your obligation to provide a certificate of insurance for accidental damages arising from fire, smoke, explosion, and sudden and accidental water discharge caused by your negligent acts or omissions as described in your lease agreement up to $100,000.  The insurance only waives your liability to the property and does not waive your liability to any third parties.  

The insurance only applies to accidental damage caused by your negligent acts or omissions and does not apply to damages caused by your deliberate or intentional acts or omissions.  The insurance applies up to $100,000; any amount in excess of $100,000 remains subject to the lease agreement.  

Other coverage may apply to the tenant.  Tenant shall receive, without an insurance application and insurance credit check, upon execution of this agreement, and shall maintain in full force at all times during the term of this Agreement, at tenant's expense, tenants insurance provided by Royal Palm Property Management.  Royal Palm Property Management is the named insured of the Master Tenant Policy and the tenant shall be named as additional insured for their leased unit.  

The tenant’s insurance will commence on the move-in date as governed by the lease agreement.  Tenants shall have access to the Master Tenant Policy and certificate of insurance at their request.  Tenants will be responsible for contacting Royal Palm Property Management for claims submissions. The resident shall be responsible to pay any deductibles charged per incident for claims related to the leased unit. Conditions and exclusions apply, so please review the policy for details. This is provided to you without applications, credit checks, or billing.  Subject to the terms, exclusions, and limitations provided therein, coverage limits are as follows:

Liability Limits - $100,000.00 

Tenant Personal Contents - $10,000.00

Deductible - $250.00**

$1 Million Identity Protection: In 2021, digital theft incidence surpassed home burglary incidents for the first time – and is rapidly rising. Royal Palm Property Management offers identity protection as part of your RBP, every adult on the lease automatically gets identity protection backed by AIG and monitored through IBM’s Watson, Aura Identity Guard works proactively on behalf of the resident to identify the fraudulent use of their identity and alert them. 

In the event of an actual identity theft case, the resident receives a dedicated case manager and is covered up to $1,000,000 for most resulting damages. This protects the resident's ability to pay rent.

Credit Building: The credit reporting program included in your resident benefit package reports positive-impact, on-time rent payments automatically to all three credit bureaus, helping residents build their credit simply for paying their rent on time. Residents also get an immediate boost with 24 months of back reporting included.  This service directly impacts rates on credit cards, auto loans, and future mortgages, incentivizing residents to get rent in on time and helping set them up for home buying in the future.

Resident Rewards Program: Rent day is now rewarded day. You’ll get cash, gift cards, and exclusive discounts you can use to save up to $4500/year on everyday expenses.

Tenant Portal: Access all your leasing documents, account balances, payment history, insurance data, pay rent, and more at anytime.

One Time Waiver of late fee: Life can get hectic sometimes and a small oversight financially can cause big problems. We understand things happen so we will waive one initial late fee*** for the entire tenancy not including the move-in funds.

Home Buying Assistance: If you decide to purchase a home after renting with us, we will assist you in the search and negotiation of terms on your new home with professional Buyers Agent representation through our sales division, The Simonelli Real Estate Group. We will provide assistance with mortgage qualifying through our preferred Mortgage Broker. We will provide assistance with a professional closing experience with our preferred closing Attorney. We will provide assistance with the complexities of proper homeowners insurance and flood insurance through our preferred Insurance company. We will also provide you with a closing credit as allowed by the Lender. This is up to a $2000.00 value, plus the incredible one-stop-shop experience.

Utility Concierge Service: Citizen Home Solutions is a third-party service coordinator that will start utilities including water, electricity, gas, and internet/cable/satellite service on your behalf. They will call you soon after you sign your lease. It is your responsibility to ensure all utilities are in your name at the start of the Lease. If you do not hear from Citizen Home Solutions at a time that suits you, feel free to call them direct at 877-528-3824 or go to Please note that this is a completely optional service that its provided as a courtesy.