If your tenant does not pay as agreed, we do not charge our management fee. There is no monthly “vacancy” fee at Royal Palm.
If you can find a lower management fee in writing by another company, we will match that fee.
If we do not respond within 24 hours of an inquiry whether by phone or in an email, we will waive that month’s management fee.
If we do not secure a tenant within 30 days (with agreed upon rent) we will waive your first month’s management fee.
A lot of people say they are the best and that you won’t regret hiring them. However, they then lock you into a contract that you can not get out of without paying exorbitant cancellation fees. That doesn’t seem right to us, nor does it instill confidence that they are looking out for your best interests. We believe that the quality of management should stand on its own. If you aren’t fully satisfied working with us, let us try to fix it, or fire us with just 30 days’ notice!
NEVER pay two leasing fees within a 12 month period. We stand behind our screening and the tenants we place. With our full-service management, we will replace a tenant that breaks their lease within their first lease term, for free. The only exclusion is if a tenant is relocated due to military orders.
We understand how frustrating it is when a tenant violates their lease agreement and the financial implications for property owners. It’s an unfortunate fact that some tenancies end in eviction. With our Eviction Protection Guarantee you don’t have to worry about the costs of an eviction. We not only handle the eviction process but we cover the legal costs or fees associated with the eviction, as long as it's uncontested.
The requirements for the eviction protection plan are as follows:
Please see the pricing page for details on the cost of the Eviction Protection Guarantee.